FAQ

What photos will I receive and how are they delivered?

Upon receipt of a project request, I will curate a Proposal / Creative Brief based on the information and guidelines you have given me. I will suggest the key shots for the recipe suggestions and your selected products using my own experience.

You will make any adjustments to the Proposal, send it back and we will both sign off on it as the finalised Brief for the project. 

When the project has been completed, depending on the nature of the project, I will select the photos, ensuring that the key photo's are met as per the signed Brief and will edit the photos using my signature editing style. 

The edited photos will then be uploaded to a We Transfer link and emailed to you within the following week for you to access and download. You will be able to hi-res files to your computer and all devices. The photos will be available on the We Transfer link for 7 days. 

If you have booked in for 30 sec Instagram reels or videos, they will be delivered via this method also. 

When will I receive my photos?

Generally I work off a 1 week turn around but if you are in need of the photos with in 48 hours, please ensure that this made clear upon acceptance of my Proposal / Creative Brief. I pride myself on being flexible for my clients but I need to know this information during the Proposal stage. 

When do you want payment for the shoot?

As per The Food Design Studios Terms & Conditions, any projects over the value of $500 AUD will incur a 20% non refundable deposit. This deposit will be invoiced prior to the project commencing. 

Upon delivery of your project, you will be emailed a balance or whole invoice and you will have 14 days to complete this payment as per the Terms & Conditions. 

Where is your studio?

I have a home photography studio that I use for the majority of my shoots. Complete with everything that I need, backdrops, props and predictable natural light. 

Can I send these photos to other businesses to use?

When you purchase a shoot and photos, you are paying for one license, for your business only to use the photos, other businesses can contact with me to purchase a license to use the photos if they would like. (and if you are happy for me to on-sell the photos). 

I have other questions..

Please don’t hesitate to get in touch with me via email on hibectaylor@gmail.com or the Contact page. I am happy to chat and answer any questions you may have and walk you through my creative process.